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Frequently Asked Questions

The Tour

While we offer children tickets, the tours range from 2 to 4 hours in length and some children have a limited attention span, therefore certain tours may not be suitable for some. Parents (who know their children best!) should assess the situation individually. We will be walking through small alleys and uneven streets, so please consider this as wheelchair and strollers may not be suitable. Since there is a lot of standing and walking, please consider this when deciding whether the tour is appropriate for your child.

Currently our small group tours are offered exclusively in English, but if you would like a private experience in another language, please get in touch and we can see if it is possible to accommodate your group.

We aim to fill bellies and minds and so our tours are so much more than a just a tasting experience! Your guide will tell you about the city, its history, monuments, and food ingredients. During your experience you will learn loads about local culinary history, the current food scene, typical plates, and ingredients.

Tours generally last between 2 to 4 hours depending on the tour route, and participants can expect to be standing or walking for a majority of the time. We walk at a moderate pace and also provide sit-down locations on all of our tours for at least 45 minutes total during the tour.

Absolutely! We encourage everyone to take photos during the tour. Please feel free to share these photos on any of our social media pages or when posting your TripAdvisor, Google, or Facebook reviews. Follow us on Instagram @taipeieats

Yes, restrooms are available during all experiences at selected food-tasting locations. However, we strongly recommend using the restroom prior to the start of each tour as restrooms are not available until a few stops into the tour.

Our tours are conducted at a leisurely pace and Taipei’s geography is relatively flat. Since everyone is on vacation, we believe in taking it easy and enjoying your time in a new environment. While there is more walking on our 4 hour tours, everyone’s health condition is different at various ages. If you have any concerns please email us at [email protected] and we will do our best to make proper accommodations if we are able to.

Please email us at [email protected] as soon as you think you will be late. Please be considerate of other people on the tour as they may have arranged plans after the tour.

Our tours do stop at some shops, however please be considerate of other people on tour. We discourage unscheduled stops as some of the other guests on tour might be on a more strict timeline.

We do offer Neighborhood Food Experiences all year-round. However, due to Taipei’s sweltering summers, we offer seasonal experiences. Click on our Tour Calendar to see the updated list of events.

Our tours run rain or shine. It does rain quite often in Taipei, so please prepare necessary clothing and/or equipment you might need to stay dry. Don’t worry, the food taste the same!  If the Taiwan government issues an official alert shutting down businesses or we deem conditions unsafe for our guests, tours will be cancelled. This is the only situation where guests can decide whether they would like to reschedule their tours or receive a full refund.

Gratuities are not common in Taiwanese culture, however if you really enjoyed your time and want to show your guide how much you appreciate him/ her, they’ll be extremely happy!

The Food

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We recommend coming on an empty stomach. All of our tours have tastings quite early on into the tour!

For our XinYi tour, we can provide substitutions for vegetarian and gluten aversions; however on our Dihua and Yansan tour, we are unable to provide vegetarian substitutes. Please note any allergies at time of ticket purchase if you need substitutions for vegetarians or gluten aversions!

Most of our tours do not offer alcoholic beverages unless stated. However, alcohol can easily be purchased at the many convenient stores around the city.

Booking Your Tour

If you are bringing an infant / very young child and they will not be participating in the tastings, you do not need to purchase a ticket for them. However, please do let us know if you will be attending with an infant or young child when you purchase tickets in the notes section.

Anytime is a good time to go on our tours. However, most of our guests appreciate participating in our tours early in their Taiwan stay because our experiences serve as an insightful introduction to our city, culture and of course, our must-eat dishes. One of our goals is to educate you about local Taiwanese cuisine, which will help you navigate Taipei like a local.

All our tickets must be purchased in advance through our website. We do not accept walk-cash payments on the day of the tour. Our tours do often sell out so we recommend booking in advance. We would hate for you to miss our on our delicious experiences.

We accept all major credit cards blah blah blah.  Payments can be made with credit card when you book on our website.

Simply email us at [email protected] and we will gladly assist you on organizing an itinerary tailored fit for your budget and needs.

Absolutely! Our booking system (provided by Peek) is safe and secure for credit card use.

Definitely! We believe one of the best part of coming on our tours is that our guests get to meet fellow guests from around the world and share our unique tour experience with one another. Our tours also run with just one guest, so don’t let traveling alone stop you from experiencing local Taiwanese foods.

Most ages are suitable. You know your capabilities best. We will be walking on all our tours, so if you are up for it, put on some comfortable walking shoes and a bring a big appetite!

We visit very small mom & pop shops, so we are unable to exceed the maximum guest limit on each tour. But don’t let that stop you! Get in touch with us by emailing [email protected] and we will let you know what your best options are.

We do not have a waitlist, but if the tour you want to attend is full, email us at [email protected] and we’ll see if we can open another tour.

Yes we do offer private versions of our tours depending on our guides’ availabilities.

If you contact us at least 14 days prior to the start of your tour, we can help you reschedule your tour. However we do not allow cancellations as we have limited space on our tours and once a ticket is sold, it cannot be filled by others.

Yes, Taipei Eats Certificates are available for all tours offered. To purchase or learn more about our Gift Certificates, please email us at [email protected] or click on our Gift Certificates page.

Yes- all guests (who are not infants) must purchase a ticket whether they plan to partake in the food tastings or not. Non-paying individuals will not able to join the experience for any reason(s). The ticket fees help cover the costs of all the food samplings and also to pay for your tour guide(s) wages, whom are offering valuable commentary on historical, architectural, cultural and restaurant information during our neighborhood food experiences.